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How to get a Sunny Central to the 11th floor

From Virag Satra (guest post) on 25.04.2012 in Category Company with 3 Comments
sunny-central-india

SMA India recently placed a Sunny Central 630 CP in the Solar Academy. Now, that -per se- does not seem like a really big news. But consider this – the office is located on the 11th floor, the elevators are for persons only and the weight of the Sunny Central is 1800 kg. Crazy idea – one might say. Not quite. When I joined SMA last October, talks were already going on about bringing the CP in India. The German service team was co-ordinating with the Indian counterparts. The SMA Office was also designed after due considerations to get the Sunny Central in the office smoothly.

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Service Tip #1: Setting the System Time

From Hans-Josef Hüttges (guest post) on 15.03.2012 in Category Company with 2 Comments
SMA Service

We would like to support your daily work. Therefore, we start a new series: Service Tips. Amongst others, we give you answers on frequently asked questions.

Today’s tip deals with commissioning: Remember to connect the inverter* to an SMA communication product on the same day as you commission your PV plant.

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How to Retain Customers: 5 Tips for Good Service

From on 30.01.2012 in Category Company with 0 Comments
Excellent service will pay off.

Excellent service will pay off.

The photovoltaic market is changing and as a result installers are faced with new challenges. Alongside the core business additional services are required. Customers expect you to offer them extensive support and to react quickly when service is required.

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