Via our comments function, we frequently receive questions about registering in Sunny Portal and entering the product identification code (PIC) and the registration identifier (RID).
Important: The PIC and RID are required only if you own a system with Webconnect technology or with a Sunny Home Manager. You can find out how to register your system in Sunny Portal in this post. If you have another communication product, such as a Sunny WebBox or a Cluster Controller, you will not be required to enter a PIC or RID. With the Sunny WebBox and the SMA Cluster Controller, you can register the devices in Sunny Portal directly via the web interface. Further information can be found in the user manual.
Using the Sunny Portal app
Some customers have told us that they cannot get the Sunny Portal app to work and have requested a password to use it. Please note: To be able to use the Sunny Portal app, the system must already be registered in the Sunny Portal. You can then use the same login details for the app. Further information about the app can be found here.
Creative mind in Service Marketing. Brochures, customer correspondence, and web texts come from my desk.
SMA service topics. For example insights into SMA customer service and service product management or tips for your daily work.
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What even my colleagues don’t know about me:
I was the school high jump champion at a height of just 1.60 meters (5’2”).